Panasonic toaster ovens were recalled because their cords can shock or ignite

Panasonic has recalled about 11,480 electric toaster ovens in the United States because part of the power cord may not be adequately insulated. The defect can create an electric-shock or fire hazard, according to the U.S. Consumer Product Safety Commission.

The recall covers every Panasonic NB-G200 toaster oven in the notice. Owners should unplug and stop using the appliance immediately, then contact Panasonic for a full refund rather than attempting a cord repair.

The model number is on the back

The CPSC recall dated July 16 identifies model NB-G200. The stainless-steel oven has the Panasonic name on the front and a temperature knob along the bottom. Its model number appears on the nameplate label on the back.

The appliance has six preset cooking menus, a digital timer of up to 25 minutes and temperature settings from 250 to 500 degrees Fahrenheit. Those visual features can help with an initial check, but the model label is the controlling identifier. Other Panasonic toaster ovens are not automatically included.

An incomplete fiberglass sleeve creates the hazard

CPSC says the protective fiberglass sleeve may not adequately cover the power-cord insulation. A gap can leave the cord less protected from conditions around a heat-producing appliance. Damaged or insufficient insulation can allow electricity or heat to reach places that should remain separated.

The notice describes both shock and fire hazards without saying that every recalled oven will fail. A recall addresses a defect that creates an unreasonable risk across the covered population. Visible cord damage, a tripped breaker or normal operation up to the present is not a reliable test of whether one unit is safe to keep using.

The cord area behind a countertop appliance may also be difficult to inspect. Heat, movement and contact with a wall can affect parts that are not visible from the front. CPSC’s model-based recall avoids requiring owners to diagnose insulation coverage that belongs inside the product’s protective construction.

Five malfunction reports preceded the recall

Panasonic received four consumer reports involving tripped circuit breakers or outlets and one report that an oven stopped working. CPSC said no fires or injuries had been reported when the recall was announced. The remedy is still immediate stop-use because the potential outcomes include electrical shock and ignition.

A breaker that trips is a protective response to an abnormal electrical condition, not an inconvenience to bypass. Repeatedly resetting it, moving the oven to another outlet or using an extension cord can obscure the warning sign without correcting insulation inside the recalled appliance.

The ovens were sold online nationwide

The recalled units were available through Amazon, Costco, Panasonic and other online platforms from October 2024 through April 2026 for about $170. Roughly 2,184 additional ovens were sold in Canada, where authorities are coordinating a related action.

Online purchase histories can help confirm the order date and seller. A secondhand owner without a receipt should still check the model plate and contact the company; CPSC’s remedy statement covers the recalled product, while Panasonic controls the documentation required to process the refund.

Landlords, offices and shared kitchens should inspect communal appliances because the purchaser may not be the current user. A recalled oven should be labeled and removed from the counter after it is unplugged so another person does not reconnect it before the refund instructions are completed.

Panasonic is offering a full refund

The official remedy is a full refund. Panasonic lists recall information through its toaster-oven recall page, by phone at 888-943-2391 from 8 a.m. to 5 p.m. Eastern time Monday through Friday, and by email at [email protected].

Owners should follow the company’s approved steps and avoid opening the oven, replacing the cord or hiring an unapproved repair. Internal electrical work can introduce additional shock and fire risks and may interfere with the refund process. The appliance should remain unplugged and away from active food-preparation areas while the remedy is arranged.

Before submitting a claim, photographs of the rear model plate and the whole appliance can document eligibility. Order confirmations can establish when and where it was sold. The company’s current instructions should determine whether disposal, return or proof of destruction is required, because the CPSC notice does not direct owners to ship an appliance without authorization.

Electrical symptoms call for caution

If an outlet is scorched, hot, sparking or producing an odor, the recalled oven should not be touched until power can be safely disconnected. Smoke or fire warrants evacuation and emergency response rather than an attempt to move the appliance. A damaged receptacle or circuit may also need evaluation by a qualified electrician.

Consumers can report an injury, fire or product failure through SaferProducts.gov. As of Aug. 2, recall 26-618 remains active with a full-refund remedy. The key actions are to verify NB-G200 on the rear label, stop use and contact Panasonic.

This article was produced with the assistance of AI and reviewed by Morning Overview editors prior to publication.

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