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Chrysler is recalling 844,027 vehicles because the backup camera can go dark in reverse

Stellantis has told federal regulators that the rearview camera image can fail to appear on the dashboard screen in more than 844,000 vehicles across its Jeep, Ram, Chrysler and Dodge brands, even while the vehicle is shifted into reverse. The defect touches some of the company’s highest-volume nameplates from the 2026 and 2027 model years, and it strikes at a safety feature that exists specifically to prevent drivers from backing over something, or someone, they cannot otherwise see.

Sixteen nameplates across four brands

The recall spans a wide slice of the Stellantis lineup rather than a single model.

Covered vehicles include the 2026 Jeep Wrangler, Gladiator, Compass, Cherokee, Grand Cherokee, Grand Cherokee L, Grand Wagoneer and Grand Wagoneer L, according to FleetOwner’s reporting on the National Highway Traffic Safety Administration filing. The Ram side of the recall covers the ProMaster, ProMaster EV, Ram 1500 and Ram 2500, while the Chrysler and Dodge portion includes the Pacifica Plug-In Hybrid and Voyager from the 2026 model year plus the 2026 and 2027 Pacifica and Dodge Charger. The spread across cargo vans, pickups, minivans and SUVs points to a shared software component rather than a defect isolated to one platform. Several of the named nameplates, including the Ram 1500 and the Jeep Grand Cherokee, rank among the best-selling vehicles in their respective segments in the United States, which is part of why a single software defect was able to reach a figure as large as 844,027 vehicles from one manufacturer in a single filing.

Not every vehicle within a given model line is necessarily affected; automakers typically narrow recalls to specific production date ranges or specific hardware and software configurations tied to a particular supplier build. Owners of any of the sixteen listed nameplates from the covered model years should treat the recall as a prompt to check their specific vehicle identification number rather than assume the recall automatically does or does not apply based on the model name alone.

A camera that can go dark at the exact moment it matters

The defect itself is narrow but consequential: the rearview camera image may fail to display on the infotainment screen when the vehicle is placed in reverse. Regulators classified the issue as a violation of Federal Motor Vehicle Safety Standard 111, the rule governing rear visibility, because a driver relying on the camera to check for a person, pet or object behind the vehicle could instead see a blank or frozen screen. The standard exists largely because of a documented pattern of backover crashes involving small children in driveways and parking lots, incidents that prompted regulators to require rear visibility technology in new vehicles in the first place.

Federal rules have required rearview camera systems in nearly all new passenger vehicles sold in the United States since May 2018, following years of advocacy from safety groups and families affected by backover incidents. The requirement was built around the idea that a blind zone directly behind a vehicle, one that can extend many feet and easily conceal a small child or a pet from a driver’s mirrors alone, needed a technological fix rather than relying solely on driver caution. A software defect that intermittently defeats that fix undercuts the entire rationale behind the mandate, even when the underlying camera hardware itself is functioning normally.

How Stellantis plans to fix it

The remedy is a software update to the vehicle’s radio and camera system, which dealers can perform in the service bay at no cost to owners. Some affected vehicles are also eligible to receive the fix through an over-the-air update, avoiding a dealership visit altogether for owners whose vehicles support that delivery method. Internally, Stellantis logged the campaign as recall number 78D, which corresponds to NHTSA campaign number 26V531000 in the federal database. Boston 25 News reported that the missing camera feed could limit a driver’s view behind the vehicle and raise the risk of a crash, echoing the language in the federal filing.

When owners can expect a letter

Stellantis began mailing owner notification letters on September 1, 2026, informing affected drivers of the free repair and how to schedule it. Daily Voice noted that owners with questions in the meantime can reach Chrysler customer service directly, and that vehicle identification number lookup tools became available through the federal recall database in the weeks leading up to the notification mailing. Owners of any of the sixteen affected nameplates from the covered model years can check their VIN against the NHTSA recall system without waiting for a physical letter to arrive. Because the fix is a software update rather than a physical parts replacement, dealers are generally able to complete the repair quickly once a vehicle is brought in, without the extended parts-availability delays that have slowed some hardware-based recalls in recent years.

The recall adds to a run of camera and sensor-related software campaigns Stellantis has issued across its brands as vehicle electronics have grown more complex, with rearview, blind-spot and driver-assistance systems increasingly sharing code and processing hardware rather than operating as fully separate modules.

A recurring theme in backup camera defects

Software-based rearview camera failures have become one of the more common recall categories across the auto industry as vehicles have shifted from simple analog camera feeds to systems routed through the same infotainment software that handles navigation, audio and vehicle settings. A glitch in that shared software stack can knock out the camera image without triggering an obvious dashboard warning, since the screen itself may still power on normally while simply failing to display the live feed. That makes the defect the kind of thing a driver might not notice until the one time they actually need the camera to catch something behind the vehicle.

Regulators and manufacturers have generally treated software-only remedies as lower-risk than hardware recalls, since a fix can often be pushed to an entire affected fleet without physically touching each vehicle. That efficiency is also why software-based defects tend to surface across such large vehicle counts in the first place: a single flawed code update, once distributed across a shared platform spanning several brands and model years, can introduce the same fault simultaneously in hundreds of thousands of vehicles that would otherwise have no obvious mechanical link to one another.

This article was produced with the assistance of AI and reviewed by Morning Overview editors prior to publication.



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