Rear coil springs can detach from 328,381 Jeep Grand Cherokees, including ones already repaired

A single NHTSA campaign record now covers 328,381 Jeep Grand Cherokee, Grand Cherokee L and Grand Cherokee 4XE SUVs from model years 2021 through 2023, and the problem it describes is a rear coil spring leaving the vehicle while it is moving. It is the third time Chrysler has had to recall these SUVs for the same fault.

What makes this filing unusual is who it reaches. Owners whose Grand Cherokees were repaired under either of the two earlier recalls are not finished, because the new campaign treats those earlier fixes as insufficient. Interim notification letters went into the mail on September 29, 2026, and the final remedy letters are still to come, which leaves a gap between the announcement and any repair an owner can actually book.

A spring that can detach at speed

The defect statement in NHTSA campaign 26V562000, which Chrysler tracks internally as recall 89D, is short and direct: “The rear coil springs may be incorrectly installed and detach from the vehicle while driving.” The agency lists the consequence in equally plain terms: “Rear coil springs that detach from the vehicle while driving increase the risk of a crash.”

The wording points to installation, not to a spring that fractures from fatigue. That distinction matters for owners, because it means the concern centers on how the spring is seated in the rear suspension assembly rather than on a part wearing out with mileage. The record does not describe any injuries, and none are asserted here. The record also does not say how many of the affected vehicles have actually shed a spring on the road, so the population figure describes exposure to the condition and not confirmed failures.

Three campaigns, one fault

The first recall, 23V413, covered about 305,282 potential vehicles: 2021 through 2023 Jeep Grand Cherokees and the 2022 Grand Cherokee 4xe. Owner letters for that campaign were mailed on June 29, 2023. Its remedy was an inspection, with repair of the rear coil spring assemblies only if necessary, at no cost to the owner. That conditional wording is the detail that makes the later history easier to follow, since an inspection that finds nothing wrong would leave a vehicle marked complete.

The second, 26V051, was received by NHTSA on January 29, 2026, and covered 80,620 vehicles: 2021 through 2023 Grand Cherokee L models and 2022 through 2023 Grand Cherokees. It used the same inspect-and-repair-as-necessary approach, mailed interim letters on February 12, 2026, and anticipated a final remedy in March 2026. It also said it replaced 23V413.

The 328,381 figure belongs to the third campaign alone. It is not a sum of the three recalls, and it should not be read as the number of vehicles that have been repaired or that are defective. NHTSA calls it “potential units affected,” meaning the population of vehicles that may carry the condition, and the populations of the 2023 and 2026 campaigns overlap heavily, which is why the newest record is the only one that should be read for the current count.

The remedy state: repaired does not mean cleared

The campaign’s own text settles the question most owners will ask first. In NHTSA’s words, “This recall replaces NHTSA recall numbers 26V051 and 23V413,” and “Vehicles already repaired under the previous recalls will need to have the new remedy completed.” A Grand Cherokee that a dealer inspected or fixed in 2023 or earlier in 2026 is therefore back in the open-recall pool, and an owner who shows a completed earlier repair on a service invoice should still expect to return.

Only the interim letters have been mailed so far. Interim notices tell owners that a defect exists and that a permanent remedy is being prepared, but they do not carry a repair procedure or an appointment path. The trade roundup at Work Truck Online corroborates the unit count and the September 29 mailing date, and neither source provides a date for the final-remedy letters. Chrysler has twice before promised a fix that later had to be replaced, so the absence of a stated schedule is itself part of the record owners are working from.

Checking a VIN against the dated record

Because the earlier campaigns were replaced, the practical check is the vehicle identification number, not memory of a past repair. NHTSA runs a public recall lookup where a 17-character VIN returns any open campaign, and the status for a vehicle that was fixed under 23V413 or 26V051 should now show the replacement campaign as open.

Until a final remedy is available, a dealer has nothing new to install. Owners who notice unusual rear-end noise, a visibly lower corner of the vehicle, or a change in how the SUV rides are the people most likely to benefit from an early call, and the FCA customer service line, listed on the earlier records at 1-800-853-1403, is the contact those records name. Repairs under a safety recall are performed at no charge to the owner.

This article was produced with the assistance of AI and reviewed by Morning Overview editors prior to publication.

More from Morning Overview