The U.S. Consumer Product Safety Commission has recalled about 21,380 NEWDERY power banks after the lithium-ion batteries inside them were tied to nine fires and explosions, including one blaze that caused $2 million in property damage. The commission’s September 24 notice also documents one burn injury among the incidents. The recall covers the NEWDERY ZHX-PB22 model, sold exclusively on Amazon between October 2023 and November 2024 for $27 to $50.
Nine incidents behind a 21,380-unit recall
“The lithium-ion battery in the power banks can explode or ignite, posing fire and burn hazards to consumers,” the commission’s recall notice states. Nine separate reports of explosions or fires had reached the CPSC by the time it filed the recall, and one of those incidents — a fire serious enough to spread beyond the device itself — caused $2 million in property damage. A separate incident left one person with a burn injury.
The black units, sold with yellow charging cables and the NEWDERY brand engraved on the front, were imported by Shenzhen Xinkewangda Electronics Co., a Chinese manufacturer, and reached consumers only through Amazon.com listings rather than brick-and-mortar retail. Amazon does not appear in the notice as a party to the recall beyond having carried the listings.
A recall that follows a refused warning
The September 24 action is not the CPSC’s first public move against the same product, and it is documented in the commission’s recall notice. In a June 5, 2025 warning, the commission said the same nine incidents and the same $2 million fire had already been documented, covering roughly 17,670 units sold at that point — a number that grew to 21,380 as sales data was finalized for the formal recall. The commission issued that warning, rather than a standard cooperative recall, because the importer “has refused to conduct a recall,” a rare public disclosure that puts a specific company on record declining to act on its own product.
More than a year later, the September 24 filing converts that unresolved warning into an active recall with a functioning remedy, though the notice does not spell out what changed the importer’s position between 2025 and 2026. A CPSC warning without a matching recall is itself unusual: the commission typically negotiates a voluntary recall with a manufacturer or importer before going public, and reserves a standalone warning for cases where that negotiation fails, leaving consumers with a safety notice but no company-run remedy to use.
A refund tied to proof of disposal
Consumers are told to stop using the power bank immediately and contact NEWDERY for a refund rather than attempt to return the device through Amazon. Per the company’s own recall page, owners must submit photos showing the unit’s model and serial numbers along with a photo of the device marked “recalled” in permanent marker, then confirm the power bank has been disposed of through local hazardous-waste procedures before a refund is issued. NEWDERY can be reached at 888-256-6673 from 11 a.m. to 7 p.m. ET Monday through Friday, or by email at [email protected].
Proof of the serial number, proof of the marking, and proof of disposal together make this a more involved process than a typical mail-back recall, reflecting the fact that a damaged lithium-ion cell is itself a fire risk during shipping.
One recall in a busier year for battery fires
The NEWDERY action lands amid a run of lithium-ion power bank recalls that has included far larger ones. The CPSC recalled more than 1,158,000 Anker power banks in June 2025 after 19 reports of fires and explosions tied to overheating batteries, with two burn injuries and property damage exceeding $60,700 across 11 incidents — a recall more than 50 times the size of NEWDERY’s by unit count, though NEWDERY’s single largest fire caused more damage on its own. Belkin followed in November 2025 with a smaller, 83,500-unit recall of its own power banks and charging stands after the same overheating hazard turned up in its products.
Whether the 21,380 devices already sold have mostly been replaced or remain in circulation is not something the commission’s notice addresses; the recall record shows only that the remedy process opened on September 24, with disposal and refund left to individual owners to complete. Three power-bank recalls tied to overheating lithium-ion cells inside twelve months — Anker, Belkin and now NEWDERY — suggest the hazard is a recurring feature of the battery chemistry itself rather than a single manufacturer’s defect. Unlike Anker’s and Belkin’s recalls, both handled by companies with established U.S. customer-service operations, NEWDERY’s remedy runs entirely through a single importer that the CPSC had already flagged once for not cooperating, which is likely to make the refund process slower for the roughly 21,380 owners now waiting on it.
This article was produced with the assistance of AI and reviewed by Morning Overview editors prior to publication.
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