Huffy’s Buzz Cerana e-trikes are recalled because the rear wheel can come off

A three-wheeled electric bike is supposed to be the stable option, which makes a rear wheel that works loose all the more jarring. Twelve owners of Huffy’s Buzz Cerana T2 told the company the rear wheels on their trikes loosened or separated, and three of them were hurt. Huffy and the U.S. Consumer Product Safety Commission announced the recall of about 286 of the trikes on Nov. 12.

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The fix is free, and the instruction to owners is blunt: stop riding the trike now. Anyone who bought a gray Cerana T2 since November 2024 should check the model number before the next ride.

Twelve reports, three injuries and a loose rear axle

Under recall number 27-086, the commission says the rear wheels of the recalled tricycles can become loose or separate from the rear frame, creating a fall hazard that could cause serious injury. Huffy received 12 reports of wheels loosening or separating. Those led to three injuries, which the notice lists as shoulder and wrist sprains, leg bruising and abrasions.

The recall is a Fast Track repair program, a CPSC path in which the company commits to a remedy quickly after reporting a problem. Huffy Corporation of Miamisburg, Ohio, is the importer, and the trikes were made in China.

The commission’s instruction, in its own words, is that consumers should stop using the recalled tricycles immediately.

The report rate is high for a small fleet. Twelve reports across about 286 trikes works out to roughly one in 24 units, and the three injuries to about one in 95. Those ratios come from the notice’s own numbers and say nothing about how many of the 286 are still on the road, which the commission does not state.

Model E4004: how to tell if a trike is covered

The recall covers the Buzz Bicycles Cerana T2, model E4004. It is a gray pedal-assist tricycle with “BUZZ” logos on both sides, a 500-watt motor, a 48-volt battery and three 24-inch wheels. The model number is printed on a label on the underside of the frame’s downtube, near the pedals, so an owner has to look under the frame to confirm it.

Independent bike shops across the country sold the trikes, as did Huffy’s Buzz Bicycles site, from November 2024 through July 2026 at prices from $1,400 to $2,500.

A caption in the Karmactive write-up of the recall says its photo shows a different consumer e-trike and is only representative, a useful reminder that the label, not the look, settles whether a trike is covered. That outlet also uses the shorter name “Buzz Cerana T2” for the same product.

Sales data adds a timing detail. The notice dates the sales from November 2024 through July 2026, a span of roughly 20 months, and names two channels: independent bike shops and the manufacturer’s website. Buyers at an independent shop are the likeliest to miss the news unless the shop passes it along, which is why the commission publishes the model number, the label location and the phone line in the same notice. A buyer who paid near the top of the $1,400 to $2,500 range is covered on the same terms as one who paid the least, since the remedy is tied to the model and not the price.

Replacement axle assemblies and a $100 repair reimbursement

Owners can ask Huffy for a free replacement rear axle assembly. Huffy ships the part either to the owner or to a third-party repairer, and the company will reimburse up to $100 in third-party repair charges, which matters because axle work on a trike is not a casual driveway job. The firm’s recall line is 855-430-6240, open 8 a.m. to 5 p.m. Eastern time Monday through Friday, and requests can also go to [email protected] or through the Recalls link on the Buzz Bicycles website.

Rear-wheel retention problems are not new to e-bikes. A separate CPSC recall covered nearly 20,000 Trek and Electra e-bikes whose rear wheel bolts can break so the wheel separates from the bike, according to Fox station coverage. That notice cited seven reports of broken bolts and no injuries, a price of about $2,100, and a dealer swap of black bolts for silver ones plus a $10 store credit. The two recalls involve different companies and different parts, and neither notice links them.

The commission publishes new notices on its recalls and product safety warnings page. The Cerana notice does not say what caused the axle assemblies to loosen, and it does not say whether the 12 reports came from a single production run, so the cause is the main question Huffy has yet to answer in public. Owners who want an answer before ordering the part can call the toll-free line during its Monday-through-Friday hours, confirm the E4004 label with the representative, and ask how long the axle shipment will take, since the notice gives no delivery time and no stated cutoff date for requesting the repair.

This article was produced with the assistance of AI and reviewed by Morning Overview editors prior to publication.