DREO has recalled about 338,800 DR-HSH015 space heaters in the United States, and about 36,300 more in Canada, after receiving 17 reports of the heaters igniting. The Consumer Product Safety Commission says the units can overheat and ignite, posing fire and burn hazards. The heaters were sold at Costco stores and online.
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The recall was announced on October 29, 2026, as CPSC recall 27-054. It applies only to units manufactured from April 2025 through January 2026, so a DREO heater bought at Costco this month may or may not be affected, depending on a date printed on its underside.
The DR-HSH015 and the manufacture date that decides coverage
According to the CPSC recall notice, the recalled model is a black ceramic electric heater about 11.5 inches wide and 13 inches tall, supplied with a remote control, with the name DREO on the front. A label on the underside carries the model number and the manufacture date in a year-and-month format. Only heaters made between April 2025 and January 2026 are in the recall, which leaves heaters from later production outside it.
The units were sold from September 2025 through October 2026 for between $70 and $110, in Costco stores nationwide and online through Dreo.com, BestBuy.com, Kohls.com, Lowes.com, QVC.com, HomeDepot.com, B2BRenew.com and Costco.com. DREO, which is the trade name of Hesung Innovation Corp of Clifton, New Jersey, had the heaters made in Vietnam. The notice does not say what caused the overheating, and it does not name an internal part, a switch, an element or a circuit board, so the source of the ignition remains unstated in the public record. Anyone reading for a technical explanation will not find one there.
Checking a heater takes under a minute, and the notice supplies everything needed to do it. Tip the unit or look underneath for the label, read the model number, and find the year-and-month stamp. A DR-HSH015 stamped inside the April 2025 to January 2026 window is covered, and the notice says nothing about the rest of DREO’s heater lineup. A heater with a date outside that window carries no instruction in the notice to stop using it, though the claim line at 833-820-0887 is the place to confirm.
What the 17 ignition reports contain
DREO received 17 reports of heaters igniting. Three of those involved property damage, and one involved a burn injury to the hand. The notice gives no dollar figure for the damage and does not describe where the fires started, whether on a floor, a table or near bedding, and it mentions no deaths.
Set against 338,800 U.S. heaters, 17 reports is about one in every 20,000 units, though the sales window is only 13 months and many heaters were bought just before cold weather. A heater used mostly in cold months accumulates hours slowly, so the count could change as more units run through this winter, and the notice does not split the 17 reports between U.S. and Canadian owners.
Cut the cord, send a photo, get a new heater
The remedy is a free replacement, and the path to it is unusual. Owners should stop using the heater immediately, unplug it, cut the electrical cord to destroy it, and send DREO a photo of the destroyed unit as instructed. The company handles claims through the page at recallrtr.com/spaceheater, by phone at 833-820-0887 from 8:30 a.m. to 6 p.m. Eastern time on weekdays, or by email to [email protected].
DREO also directs owners to the “Product Recalls” link on Dreo.com. The destroy-first rule keeps recalled heaters from being resold or put back into use, but it also means an owner gives up a working heater before the replacement ships, a gap that matters on a cold night.
Recent heater recalls and the longer record
Two other heater recalls show the same overheating pattern and different remedies. In November 2024, CPSC announced a recall of GoveeLife and Govee smart electric heaters, about 512,500 of them sold in the United States, after 113 overheating reports including seven fires, as CBS News summarized the notice. Those units sold online for $30 to $150, and owners were told to stop using them and seek a refund, where DREO’s owners get a replacement heater instead. In June 2026 about 255,000 Vornado tower heaters were recalled over a fan blade that could detach and set off overheating, with more than 30 reports and eight fires, among heaters sold from August 2013 through May 2026, according to WSAZ.
The longer baseline is dated. A CPSC release from January 2002 tied space heaters to about 21,800 residential fires and 300 deaths a year and advised keeping them at least three feet from bedding, drapes and furniture and never running them while people sleep. Those figures are more than two decades old, and the DREO notice does not update them. What the notice does leave open is the cause, the plain mechanism by which a ceramic heater from a 10-month production run came to ignite.
This article was produced with the assistance of AI and reviewed by Morning Overview editors prior to publication.
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