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The FCC cut a phone provider called Digital Solutions off the U.S. network over robocalls

On October 5, 2026, the Federal Communications Commission’s Enforcement Bureau issued a Final Determination Order and Removal Order against Digital Solutions, Inc., a voice service provider the agency says failed to fix its robocall-mitigation paperwork after suspected illegal calls were traced to it. The order strips the company’s listing in the Robocall Mitigation Database and sets in motion a requirement that other carriers stop carrying its traffic.

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Those are two separate legal effects, and they take hold on different schedules. Reports on the order also differ on some of the timing details, which is why the mechanics matter more than the shorthand of “cut off.”

The Enforcement Bureau order and its paper trail

The FCC’s announcement was released on October 5, and the order itself circulated as document DA 26-1073. The Industry Traceback Group had traced suspected illegal prerecorded calls offering fraudulent loans and tax-relief services to the company, according to the CommLaw Group’s summary of the order. The Daily Caller’s account, citing the release, says the Enforcement Bureau notified the company on April 2 and issued an earlier order on June 29 demanding an explanation, and that Digital Solutions never answered.

A trade-press account describes the calls as prerecorded mobile messages sent in spring 2025 without recipients’ consent, and says the Bureau found that a revised mitigation plan “didn’t fix a database certification deficiency,” according to Communications Daily. Digital Solutions did not comment in that report. The order’s EB docket or file number could not be confirmed from the sources reachable for this article, so only the DA document number is given here.

Robocall Mitigation Database removal versus a downstream blocking order

The Robocall Mitigation Database is the FCC registry in which providers certify the steps they take against illegal robocalls. Removal from it is a regulatory status change, and the Bureau’s own list of such removals has grown through 2026: it declares that the company has no valid certification, and it carries consequences for everyone who would otherwise accept the company’s calls. Reinstatement requires FCC approval and is not automatic.

The blocking duty is the operative piece. Voice service providers and intermediate providers must stop accepting calls directly from Digital Solutions, and the Cloud Communications Alliance reads the order as setting that cutoff within two business days of release, or October 7, 2026. It also reports that providers immediately downstream of Digital Solutions must block and cease accepting its traffic beginning 30 calendar days after release, which would be November 4, a timing the Alliance calls confusing in the order’s wording and advises providers to confirm with counsel. The Daily Caller likewise reports a 30-day blocking window.

Removal and blocking are not interchangeable, and a database delisting alone does not stop a call from ringing a phone. It is the mandatory blocking by other carriers that does, and until the deadlines pass, some of the company’s traffic can still move through the network.

The sequence of notices shows how the process is built. The CommLaw Group summary says an Initial Determination Order in June 2026 gave Digital Solutions a chance to cure its remaining certification deficiency, and that the Commission found it failed to do so. Only then did the Bureau move to the final determination and removal, which is the stage where the consequences land on other carriers instead of only on the company. For a provider that has already been told what is wrong and ignored the cure window, the final step is a matter of paperwork becoming enforceable.

Hunter Deeley’s statement and an earlier mass removal

Hunter Deeley of the FCC Enforcement Bureau is quoted in the release saying, “Today’s enforcement action shuts down another rogue provider that has consistently failed to play by the rules.” The word “another” is accurate: on September 2, 2026, the Bureau issued DA 26-872, an order removing the database certifications of 14 companies and barring them from refiling without consent from both the Wireline Competition Bureau and the Enforcement Bureau. That order named Digital Division LLC among the 14, a different company from Digital Solutions, which does not appear in it.

The Daily Caller placed the action against the backdrop of the YouMail estimate of about 3.9 billion robocalls to Americans in August 2026 and 48.5 billion over the preceding 12 months, figures that come from a call-blocking company and not from the FCC. The pattern in both orders is that the Bureau cuts off the pipeline at the provider that lets illegal traffic onto the network, rather than pursuing each caller one by one. Whether that approach reduces the volume that reaches consumers is a question the sources reviewed here do not answer, since neither the release nor the trade accounts offer a before-and-after call count for Digital Solutions.

This article was produced with the assistance of AI and reviewed by Morning Overview editors prior to publication.

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