Sauna360 recalls 41,580 infrared saunas after 67 overheating reports

Sauna360 is recalling about 41,580 infrared and hybrid infrared saunas sold across the United States after regulators tallied 67 reports of the units overheating, melting, charring or catching fire, plus another 6,758 units sold in Canada. No injuries have been reported in either country. The recalled units, sold under nine brand names through Costco and specialty pool and spa dealers for $6,000 to $13,000 apiece, share infrared heating panels that can short-circuit and ignite.

Infrared panels that can short-circuit inside the cabin

The problem sits in the heating panels themselves. “The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards,” the U.S. Consumer Product Safety Commission said in the recall notice it posted on September 17. The commission put the U.S. total at approximately 41,580 units, a figure that covers both fully assembled cabins and standalone panel kits sold for building or retrofitting a sauna.

The recall spans nine brand names built or sold by Sauna360: Finnleo, Helo, Radiant Health, Sauna360, Saunatec, Tylo and Tylohelo in the United States, with Polar and Amerec added in Canada, according to a parallel notice from Health Canada. Affected products range from full cabin saunas in the B, IS, S, IG, Kiruna, Pause, Sentinel and Elite series to standalone infrared kits built around Saunalogic, Infralogic, Carbonflex and Bliss panel systems, meaning a customer who bought only replacement panels for an existing cabin could still own a recalled part. Hybrid infrared models, also covered, pair a conventional electric heater with infrared panels in the same cabin, letting an owner switch between traditional dry heat and infrared warmth, which is why both technologies show up in a single recall.

Thirteen years of sales through Costco

Sauna360 sold the units from May 2013 through July 2026, a run of more than a decade, through Costco stores and Costco.com, pool and spa dealerships nationwide, and other online retailers, at prices ranging from $6,000 to $13,000. That long sales window means the recall covers saunas bought under three different presidential administrations, some of which have likely been in daily use in customers’ homes for years without incident before the panel defect surfaced.

The company’s own recall page directs owners to stop using any covered infrared or hybrid sauna immediately, rather than waiting for a repair appointment. Sauna360 has not published an explanation of what specifically causes the panels to fail, describing the issue on its site only as “a potential fire hazard” tied to the recalled models.

67 reports in the U.S., five in Canada

The CPSC recall notice counts 67 reports of overheating, melting, charring or burning tied to the U.S. units, with zero injuries. Health Canada’s notice, current as of September 10, 2026, lists five incidents north of the border, also with no injuries reported. The absence of injuries across more than 70 combined reports suggests the failures have so far tended to smolder or trip a breaker rather than spread, though neither agency frames that as a guarantee for units still in service.

Recalls of this size typically follow months of back-and-forth between a manufacturer and the commission before a notice goes public, since CPSC generally requires a company to agree on a remedy and a distribution plan for reaching owners before a recall is announced. Sauna360’s nine-brand structure complicates that outreach: a customer who bought a Tylo-branded cabin from a regional spa dealer may never have registered a warranty card with Sauna360 directly, which is part of why the company is relying on retailers and its own website, rather than a mailed notice alone, to reach owners.

Sauna360 and the safety agencies have not disclosed how the 67 U.S. reports are distributed across the nine brands or which specific series accounts for the largest share, leaving owners of any covered model with equal reason to check their unit’s data plate against the recalled series list.

A technician visit, not a refund

Unlike recalls that end in a refund or a destroy-and-photograph instruction, this one offers a free repair. Radiant Health, one of the affected brands, said in its own customer notice that the fix involves installing new circuit boards and fuses, work an authorized technician can typically complete in under an hour without removing the sauna from the home. Owners do not need to unplug or move the unit before a technician arrives, and the company advises against attempting the repair without professional help.

Sauna360 is coordinating the repair program across all nine brands, and customers can reach the company at 866-936-5962 on weekdays or by emailing [email protected] to schedule the in-home visit. Consumers who experience an overheating incident with a unit not yet repaired can also file a report directly through the CPSC’s own incident-tracking site, SaferProducts.gov, the same database that fed the 67-report count behind this recall.

This article was produced with the assistance of AI and reviewed by Morning Overview editors prior to publication.