Sauna360 Inc., of Cokato, Minnesota, has recalled about 41,580 infrared and hybrid infrared saunas and sauna kits in the United States, most of them sold through Costco for between $6,000 and $13,000. The manufacturer and the U.S. Consumer Product Safety Commission, or CPSC, announced the recall on September 17 after 67 reports of the units overheating, melting, charring or burning. No injuries have been reported.
The sales window is unusually long. The affected saunas were sold from May 2013 through July 2026, which puts some units in home basements and backyard sheds that are more than a decade old, and others that were installed this summer. Another 6,758 units went to Canadian buyers.
Infrared panels that can short circuit and overheat
The fault sits in the heating hardware itself. In the words of the CPSC recall notice, “the infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards.” Infrared saunas warm a bath-sized room with electric panels mounted in the walls, benches and floor rather than with a stove heating the air, so a shorted panel is a heater failing inside a small wooden enclosure that an owner sits in with the door shut.
The commission’s wording on the incidents is worth reading closely. The 67 reports describe “overheating, melting, charring or burning,” which covers everything from a scorched panel face to a unit that visibly burned. CPSC states that none produced an injury. It does not say how many of the 67 involved open flame, and it does not say whether any reached the walls of a house.
Eight brands and a long list of models
The recall reaches well beyond the Sauna360 name. The notice covers Finnleo, Helo, Radiant Health, Sauna360, Saunatec, Tylo, Tylohelo and Amerec saunas, which are sold as one-piece cabins, hybrid cabins that pair an infrared panel with a traditional heater, and infrared kits for builders. Model lines named in the notice include the Finnleo IS Series (IS44, IS44-15, IS44-20, IS440-15, IS440-20 and IS565), S Series and Sentinel; the Helo S820 and S870; the Radiant Health Elite and Pause series; the Sauna360 E510, E570 and E580; the Saunatec B Series; and the Tylo IG Series, Kiruna and Kiruna Hybrid.
Custom and semi-custom kits are also included when they carry Saunalogic, Infralogic, Carbonflex or Aspire systems, a category that owners of a builder-installed room may not recognize by brand at all.
Costco stores and Costco.com were the largest named channel, alongside pool and spa dealerships nationwide and other online retailers. Owners who cannot match a model from the paperwork have a physical fallback. Boston 25’s syndicated recall report notes that the serial number sits under the lower bench or on the wall beneath the upper bench.
A free in-home repair, and a stop-use instruction
The remedy is a free repair performed in the owner’s home by a professional. Sauna360 takes calls at 866-936-5962 from 8 a.m. to 5 p.m. Eastern time, Monday through Friday, at [email protected], and through the product-recall page on its website. Consumers are told to stop using the affected saunas until the repair is done; the Health Canada notice for the Canadian units gives the same instruction and adds Polar to the brand list, along with a B Series listing for Finnleo.
The New York State Division of Homeland Security and Emergency Services reposted the notice to its own recall feed with the same figures, a sign the recall reached state emergency planners as well as shoppers. A heating appliance that draws household current for an hour at a time is the sort of product a stop-use notice is written for, and owners who cannot get a technician quickly have no repair to wait for except the one Sauna360 schedules.
A second Sauna360 recall the same day
The infrared notice was not the only Sauna360 action published on September 17. The trade site Saunanews reported that CPSC also posted recall 26-783, an expansion of an October 2025 bench recall from roughly 1,000 units to about 6,000 units in the United States, covering Tylo Halmstad and Kiruna Hybrid benches that can collapse. According to that report the company received 77 additional failure reports and six injuries, and the original repair “was ineffective,” so a new repair is now being offered.
Owners of a Tylo Kiruna Hybrid therefore face two separate questions, whether the panels are covered and whether the benches are, and each has its own model and serial ranges on the Sauna360 recall page. The two recalls were assigned two separate CPSC numbers, 26-783 and 26-784.
What the record does not yet contain is a schedule. Saunanews reported that no repair timeline or parts availability date has been announced, so the only figure attached to the remedy is the 41,580 units waiting on it.
This article was produced with the assistance of AI and reviewed by Morning Overview editors prior to publication.
More from Morning Overview
- Early electric-car owners are hitting battery and screen failures no one warned them about
- A magnitude 5.3 quake struck off the Oregon coast this week
- Amazon’s Prime refunds are rising to $200 as millions more customers become eligible
- A handful of car engines are so tough mechanics say they almost never wear out
