
Consumer Reports’ latest car reliability survey highlights Toyota and Subaru as leaders in brand dependability, with Cadillac lagging behind in the luxury segment. Despite this, the used Cadillac XT5 was noted for its reliability in December 2024, suggesting that certain GM vehicles may still offer dependable options. These insights are drawn from Consumer Reports’ annual analysis, which evaluates over 300,000 vehicles across 20 trouble areas, including engines and electronics.
Cadillac’s Position in Consumer Reports Reliability Rankings

In the 2024 Consumer Reports reliability survey, Cadillac’s overall brand score placed it below average among the 30 brands evaluated for new vehicles. This ranking reflects a broader challenge for Cadillac in maintaining competitive reliability scores in the luxury market. Compared to its peers, Cadillac’s predicted reliability ratings for new models fall short, particularly when juxtaposed with brands like Lexus and BMW, which have fewer owner-reported issues according to Consumer Reports.
Specific trouble spots for Cadillac include infotainment systems and power equipment, which have been identified as areas of concern in recent model years. These issues contribute to Cadillac’s lower reliability scores and highlight areas where improvements are needed to enhance customer satisfaction and brand reputation as reported by Jalopnik.
Insights on Specific New Cadillac Models

The reliability outlook for new Cadillac sedans like the CT4 and CT5 is mixed, with Consumer Reports’ model-specific predictions indicating varying levels of owner satisfaction. These models face stiff competition in the luxury sedan market, where reliability is a key factor for discerning buyers according to Consumer Reports.
For Cadillac SUVs such as the XT4 and XT6, reliability tests reveal both improvements and persistent issues from prior years. While some advancements have been made, these models still struggle with certain reliability aspects that could impact their appeal to potential buyers as noted by Jalopnik. The Cadillac XT5, however, stands out with a positive reliability trend, even for used versions, suggesting potential for new iterations to build on this success as highlighted by GM Authority.
Comparisons with Top-Ranked Brands

When comparing Cadillac’s new model reliability to Toyota’s leading scores, the difference is stark. Toyota models, such as the Camry, consistently achieve top marks for minimal problems in the 2024 survey, underscoring the brand’s commitment to quality and dependability as reported by Blanquivioletas. This reliability is a significant selling point for Toyota, attracting buyers who prioritize long-term vehicle performance.
Subaru also outperforms Cadillac, particularly in all-wheel-drive reliability, with strong performance in areas like transmissions and drive systems for new vehicles. This reliability advantage positions Subaru as a preferred choice for consumers seeking durable and dependable vehicles in challenging driving conditions according to Blanquivioletas.
In the budget-friendly segment, Cadillac faces competition from reliable options recommended by Consumer Reports for 2025, such as certain Toyota or Honda models under $30,000. These vehicles offer a compelling combination of affordability and reliability, making them attractive alternatives for cost-conscious buyers as noted by Torque News.
Factors Influencing Cadillac’s Reliability Scores

Common issues reported for new Cadillacs include electronic features and climate systems, which have been identified as problematic in Consumer Reports’ owner surveys. These issues can significantly impact owner satisfaction and long-term dependability predictions, highlighting areas where Cadillac needs to focus its improvement efforts as detailed by Jalopnik.
GM’s manufacturing and design choices also play a role in Cadillac’s reliability scores. The broader brand data from the 2024 rankings suggest that strategic changes may be necessary to enhance the reliability of Cadillac models and align them more closely with consumer expectations according to Consumer Reports.
Owner satisfaction trends for new Cadillac models are closely linked to long-term dependability predictions. Positive feedback on models like the XT5 indicates potential for improvement, but consistent efforts are needed to address ongoing issues and elevate Cadillac’s standing in future reliability surveys as highlighted by GM Authority.