Consumer Reports asks owners a simple question each year: knowing what is known now, would the vehicle be bought again? The answers for 2026 reveal several family haulers and crossovers where fewer than half of owners said yes, including some expensive plug-in hybrids and luxury models. Here are eleven SUVs and minivans where buyer’s remorse showed up in the survey results.
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1. Jeep Grand Cherokee 4xe: Lowest Score of All
Only 25% of Jeep Grand Cherokee plug-in hybrid owners told Consumer Reports they would definitely buy the 4xe again, the lowest score in CR’s least-satisfying list. Three-quarters of owners were less than fully committed to a repeat purchase.
Shoppers drawn to the 4xe should weigh that figure against the appeal of its electric range and towing image. Reading owner comments, checking recall status by VIN at NHTSA and confirming the hybrid battery warranty are all sensible steps.
2. Mazda CX-90 PHEV: Plug-In Mazda Disappoints
Just 34% of Mazda CX-90 plug-in hybrid owners would buy the vehicle again, according to the Consumer Reports satisfaction ranking. Roughly two in three owners of this plug-in SUV stopped short of a repeat purchase.
A low repurchase rate does not say what frustrated owners, so a shopper should ask current owners directly. A long test drive covering electric-only operation and the shift to the gas engine is the best way to judge fit.
3. Audi Q4 e-tron: Electric Crossover Regrets
The Audi Q4 e-tron scored 39% would buy again, as listed on the CR owner-satisfaction page. Fewer than four in ten owners of the luxury electric crossover said they would choose it a second time.
Anyone cross-shopping electric crossovers should compare charging speed, real-world range, cargo room and warranty terms across rivals. The Audi badge may carry weight with some buyers, but a modest repurchase score suggests owners found something to dislike worth investigating.
4. Mazda CX-70 PHEV: Another Mazda Plug-In
The Mazda CX-70 PHEV scored 42% would buy again in Consumer Reports’ 2026 ranking, per Quartz’s owner-survey coverage. As with its CX-90 sibling, the plug-in hybrid version leaves a majority of owners unwilling to commit to another one.
A buyer comparing the two Mazda plug-ins from the same survey should take note of the pattern and look into complaint trends for the powertrain. Asking about warranty coverage on the hybrid components is also wise, as is a check of open recalls by VIN.
5. Cadillac Escalade: Luxury Without Loyalty
Even the Cadillac Escalade managed only 43% of owners who would buy again, reports Quartz’s survey write-up. A large luxury SUV with a premium price might be expected to win stronger loyalty than that.
The figure suggests that spending more does not guarantee owner satisfaction. Prospective Escalade buyers should read owner reviews, scrutinize warranty terms and take a long test drive that includes highway, parking-lot and rear-seat use, plus a review of recall status by VIN.
6. Chrysler Pacifica Hybrid: Minivan With Mixed Feelings
Only 43% of Chrysler Pacifica Hybrid owners would buy the minivan again, Quartz’s report on the survey notes. The family-hauler category usually emphasizes practicality, which makes a sub-50 percent figure noteworthy.
Families considering the plug-in minivan should check recall history by VIN at NHTSA and ask about the warranty on the hybrid system. Talking with current owners about daily use, charging habits and service visits will fill in what a percentage cannot.
7. Volkswagen ID.4: Electric Volkswagen Doubts
Only 45% of Volkswagen ID.4 owners would buy one again, according to Quartz’s survey summary. That is less than half, even for an electric crossover that sits in a mainstream price tier.
A shopper should weigh that against how the ID.4 will be used day to day. Test the infotainment, charging behavior and driver-assistance features, and ask about software updates that may have addressed earlier owner complaints, since those can change the ownership experience.
8. Toyota Corolla Cross: Gas Corolla Cross Result
Only 40% of gas Toyota Corolla Cross owners said they would buy another, as shown by AutoGuide’s owner-regret list. The result stands out because the brand often earns strong loyalty.
Shoppers should note that the survey figure covers the gas version, not a hybrid. A test drive focused on acceleration, noise and ride comfort may help show why some owners felt let down, and asking about long-term plans for the vehicle is useful.
9. Acura ADX: New Model, Early Verdict
The new Acura ADX scored 40% owner satisfaction in Consumer Reports’ 2026 survey, per AutoGuide’s survey roundup. Early scores on a freshly launched model can shift as more owners report back and updates arrive.
A buyer should treat the number as a snapshot rather than a final grade. Checking for open recalls, reading the latest CR page and asking the dealer about early-production fixes can reduce the risk of buying a first-year model.
10. Kia Seltos: Subcompact Seltos Slips
Just 45% of Kia Seltos owners said they would buy another one, according to AutoGuide’s regret rankings. For a small crossover in a competitive segment, that is a modest vote of confidence from people who live with the vehicle daily.
Shoppers should compare the Seltos with other subcompact crossovers on seat comfort, noise and cargo space. A longer test drive on a bumpy road can reveal compromises that a quick spin around the block tends to hide.
11. Volkswagen Taos: Taos Closes the List
The Volkswagen Taos scored 46% in the same 2026 Consumer Reports survey, as reported by AutoGuide’s list of regrets. It is the highest figure in this gallery, yet still means a majority of owners would not definitely buy it again.
Compact crossover shoppers can use the number as a prompt rather than a verdict. Ask owners what they like and dislike, check the warranty, and verify recall status by VIN before signing a purchase agreement.
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